Office of General Counsel, Special Education Mediation Program

The TEA Office of General Counsel oversees the Special Education Mediation program. Parents and school districts can find information about the special education mediation program on this page.

NOTICE:

Due to the evolving situation related to the COVID 19 pandemic, the Texas Education Agency (TEA) has implemented a mandatory telework policy for agency employees beginning Tuesday, March 17.  During this time, TEA will not be receiving visitors and, as a result, will not be able to accept hand delivery of requests for special education mediation. In addition, while requests may still be filed by mail, disruptions in the delivery of agency mail may occur due to possible closures in the mail room and distribution center. TEA, instead, recommends that parties consider using other available filing methods.

TEA will continue to accept requests filed by fax and will now also accept the filing of special education mediation requests by email.  Email filings will be accepted by TEA while the agency's telework policy is in place or until further notice by the agency. TEA strongly encourages submitting requests in one of these two ways to ensure timely receipt by appropriate staff. 

Anyone wishing to file by fax must submit the mediation request to the following fax number:  512-463-6027.

In order to file a request by email, the request must be sent to the following email address:

 SE-Legal@tea.texas.gov.   Please note that any mediation request sent to another agency email address will not be considered received and will prevent or delay assignment of the matter to a mediator.  The purpose of this email filing requirement is to prevent requests from being overlooked or lost.

For additional information related to requests for special education mediation, please see https://tea.texas.gov/academics/special-student-populations/special-education/dispute-resolution/special-education-dispute-resolution-processes.

Questions regarding this notice should be directed to SE-Legal@tea.texas.gov

 

AVISO:

Debido a la situación cambiante relacionada con la pandemia de COVID 19, la Agencia de Educación de Texas (TEA, por sus siglas en inglés) ha implementado una política de teletrabajo obligatoria para los empleados de la agencia a partir del martes 17 de marzo.  Durante este tiempo, la TEA no recibirá visitantes y  por consiguiente, no podrá aceptar la entrega en mano de solicitudes de mediación de educación especial. Además, si bien las solicitudes aún pueden presentarse por correo, pueden ocurrir interrupciones en la entrega del correo de la agencia debido a posibles cierres en la oficina de correo y el centro de distribución. Sin embargo, la TEA recomienda que las partes consideren utilizar otros métodos disponibles de presentación.

La TEA continuará aceptando solicitudes presentadas por fax y ahora también aceptará la presentación de solicitudes de mediación de educación especial por correo electrónico.  La TEA aceptará las presentaciones por correo electrónico mientras la política de teletrabajo de la agencia esté vigente o hasta que la agencia lo notifique nuevamente. La TEA recomienda encarecidamente enviar solicitudes de una de estas dos formas para garantizar la recepción oportuna por parte del personal apropiado.

Cualquier persona que desee presentar una solicitud por fax debe enviar la solicitud de mediación al siguiente número de fax:  512-463-6027.

Para presentar una solicitud por correo electrónico, la solicitud debe enviarse a la siguiente dirección de correo electrónico:

 SE-Legal@tea.texas.gov.   Tenga en cuenta que cualquier solicitud de mediación enviada a la dirección de correo electrónico de otra agencia no se considerará recibida y evitará o retrasará la asignación del asunto a un mediador.  La finalidad de este requisito de presentación por correo electrónico es para evitar que se pasen por alto o se pierdan las solicitudes.

Para obtener información adicional relacionada a las solicitudes para la mediación de educación especial, consulte https://tea.texas.gov/academics/special-student-populations/special-education/dispute-resolution/special-education-dispute-resolution-processes.

Las preguntas relacionadas con este aviso deben dirigirse a SE-Legal@tea.texas.gov

 

Special Education Mediators

TEA provides a  list of current special education mediators  and their qualifications.

Special Education Dispute Resolution Frequently Asked Questions

TEA designed the Special Education Dispute Resolution Handbook to assist parents, school officials, and other interested parties in understanding TEA's special education dispute resolution system. The handbook contains information about the mediation program including frequently asked questions. It is not intended to be legal advice. If you need legal advice about a special education matter you may contact a private attorney. TEA cannot provide legal advice. The Special Education Dispute Resolution Handbook is also available in Spanish.

Special Education Dispute Resolution Comparison of Services

TEA created a quick-reference document that provides parents and school districts with an overview of the options available for resolving disputes arising under federal and state special education law.  It is not intended to interpret, modify, or replace any procedural safeguards provided by, or requirements of, federal or state law.  The Special Education Dispute Resolution Comparison of Services Chart is also available in Spanish

Special Education Mediation Survey

The special education mediators provide this special education mediation survey to parties following the completion of the mediation process.

Mediation Request Form

A mediation request must be sent in writing to TEA by mail, fax or hand delivery. TEA designed a model special education mediation request form. You are not required to use the model form, but TEA encourages its use. The mediation request must be mailed, hand-delivered or faxed to TEA. Although not required, TEA recommends that the requester also provide a copy to the other party.  The special education mediation request form is also available in Spanish.

Other Mediation Resources and Information

The information below may also be helpful to you:

The National Center on Dispute Resolution in Special Education (CADRE) provides information about special education mediation and other dispute resolution processes. 

The U.S. Department of Education's Office of Special Education and Rehabilitative Services' letter to TEA responds to TEA's inquiry about whether a state educational agency may dismiss claims raised in a state special education complaint that were released in a previous resolution session or mediation settlement agreement.

If you have a question about the mediation program contact Kathleen Cameron at Kathleen.Cameron@tea.texas.gov