The Texas Education Agency is committed to assisting the general public with questions and concerns. This page contains general contact information for the agency, as well as contact information for site visitors looking for a specific agency employee or division, educators looking for assistance with certification questions, reporters who would like to talk to a media contact, and visitor who would like to make a public information request.
Main Fax Number:
William B. Travis Building
1701 N. Congress Avenue
Austin, Texas, 78701
Call us for directions and parking options.
The staff directory is a comprehensive database of TEA employees and their contact information.
TEA Leadership Contacts
This downloadable document contains phone numbers for agency leadership, listed hierarchically.
Division Email Directory
This directory includes phone numbers and email information for agency divisions and areas, listed alphabetically. If you can't find the division you need or would like further assistance, contact firstname.lastname@example.org.
To email Educator Certification, visit the email Educator Certification web page, find the area you'd like to contact, and fill out the contact form.
General Certification Calls
( 512) 936-8400, menu options:
Option 2: Educator Certification/Testing/Account Access
Option 3: Fingerprinting
Option 5: Educator Preparation Programs
Option 6: Investigations
Option 8: General Office Information
For assistance with TEA Login (TEAL) and Educator Certification Online System (ECOS) access, visit the Education Service Center (ESC) contacts for TEAL assistance page. Contact numbers on this page are listed by ESC region.
Reporters and education writers may contact the TEA Communications Division.
Communications Main Line:
For information on making a public information request, visit the TEA Open Records Request page. If you have additional questions about making a request, contact the Open Records Office:
Open Record Main Line:
Open Records E-mail:
Important Note: This is not a secured site. Do no include confidential or sensitive information in your message. Please do not include the names of students or other individuals, Social Security numbers, dates of birth, or any other identifying information. All information sent to TEA is subject to public disclosure under the Texas Public Information Act.
Sending Files Securely to TEA
Local education agencies, education service centers, and individual site visitors who want to send confidential information to the Texas Education Agency should do so through ShareFile. Your TEA contact can help you access ShareFile.
Please request employment verifications via the above information.