The Public Information Act (PIA) gives the public the right to request access to government information. The request must ask for information already in existence. The PIA does not require TEA to create new information, perform legal searches, or answer general questions.
Members of the media should send general inquiries that are not formal public information requests to the Communications Division at (512) 463-9000 or firstname.lastname@example.org.
Certificate, transcript and verification requests for High School
Equivalency assessments, formerly known as the GED, may be sent to TEA’s Texas Initiatives
General assistance and general questions may be emailed to GeneralInquiry@tea.texas.gov.
To Request Information
Before you submit a public information request, please review our website. The information you are seeking may be available on the TEA website or through one of the contacts listed above.
To request information from TEA, submit your request:
Online to: Online Request Form, which sends requests directly to the designated PIR email address.
By mail or in person to:
Texas Education AgencyBy email to: email@example.com
Public Information Office
1701 N. Congress Avenue
Austin, TX 78701
By fax to: (512) 463-1022
If you need special accommodation pursuant to the Americans With Disabilities Act (ADA), please contact our Public Information Office at (512) 463-3464.
Pursuant to the Family Educational Rights and Privacy Act (FERPA), requests for student records require the submission of a written consent form (PDF, 615 KB). You can also download a Word version of the consent form. Note: Only student information from the 1990-1991 school year to the present is available.
Student records for Texas public schools only that are maintained by TEA include:
- Confirmation of Texas high school graduation;
- Student course information for grades 9-12 for regular fall and spring semesters;
- A list of Texas schools and the years the student attended.
Please note that TEA does not maintain:
- Student diplomas;
- Student transcripts;
- Summer school or correspondence course attendance information.
The following student request should be made directly to the office that maintains the information.
Requests for Certificate of High School Equivalency (TxCHSE) – the GED test, the HiSET exam and the TASC test, please visit the Certificate of High School Equivalency Information webpage or call (512) 463-7162 for assistance.
Sending Files Securely to TEA
A requestor who needs to send confidential information to the Texas Education
Agency should register with TEA's Secure File Transfer service:
- Go to https://sendfiles.tea.state.tx.us.
- Click on I
don't have an account yet.
- Enter your email address.
- You should then receive a verification email at the email
address you entered. Follow the link in that email to verify that address.
- Create a password. Passwords must be at least eight
characters long and must contain a minimum of one number and one uppercase
- Once the account is created, use the Send File tab to
send a secure email with your file attached.
Tips for making a public information request (outside source)
Lev de Información
Pública (outside source)
For questions, complaints and enforcement of the Public Information Act, contact the Attorney General Open Records Division.
Open Government Hotline (Staff can answer questions about the Public Information Act and Open Meetings Act.: (512) 478-OPEN (6736) or (877) OPEN-TEX (673-6839)
Open Government Cost Hotline (Staff can answer questions about charges relating to the Public Information Act.) (512) 475-2497 or (888) OR-COSTS (672-6787)