Contact Educator Certification

Educator Certification has created two step-by-step guides to walk educators through the TEA Login (TEAL) and Educator Certification Online System (ECOS) set up and log in process.

When contacting the Division of Educator Certification, please be aware that we are currently in our peak season for calls, tickets, and applications. We strive to answers your calls and emails as quickly as possible, but due to the large volume of requests, you may wait on hold for an extended period of time and may wait several business days to receive a response to an email inquiry.

As an additional resource, we encourage you to contact your local ESC representative, who may be able to assist you with general certification questions, as well  as assist you with login or account creation questions. In addition, the website provides answers to many of these questions.

E-mail or Contact TEA Educator Certification

Customer Service

Phone hours, 8:00 am-4:30 pm (CST)
(512) 936-8400 local
Phone Options:
Option 2-Educator Certification
Option 3-Fingerprinting Support
Option 5-Educator Preparation Programs
Option 6-Investigations
Option 8-General Information
Testing questions: (512) 463-9039             

General Mailing Address

Texas Education Agency
Educator Certification
WBT 5-100
1701 North Congress Ave
Austin, TX 78701-1494


Division fax numbers

Educator Certification

Educator Standards and Preparation



Professional Discipline/Code of Ethics

Driving directions to the Texas Education Agency