Contact Educator Certification

Educator Certification has created two step-by-step guides to walk educators through the TEA Login (TEAL) and Educator Certification Online System (ECOS) set up and log in process.

We strive to answers your calls and emails as quickly as possible, but due to the large volume of requests, you may wait on hold for an extended period of time and may wait several business days to receive a response to an email inquiry.

As an additional resource, we encourage you to contact your local ESC representative, who may be able to assist you with general certification questions, as well as assist you with login or account creation questions. In addition, the website provides answers to many of these questions.

E-mail or Contact TEA Educator Certification

Customer Service

Staff is available via the TEA Help Desk!
Allow several business days for staff to respond to your ticket.

(512) 936-8400
Phone Options:
Option 2-Educator Certification
Option 3-Fingerprinting
Option 5-Educator Preparation Programs
Option 6-Investigations
Option 8-General Office Information
Testing questions: (512) 463-9039

Stay tuned to the announcements page for updates.

General Mailing Address

Texas Education Agency
Educator Certification
WBT 5-100
1701 North Congress Ave
Austin, TX 78701-1494

 

Division fax numbers

Educator Certification
512-936-8277

Educator Standards and Preparation
512-936-8402

Fingerprinting
512-936-8277

Investigations
512-936-8404

Professional Discipline/Code of Ethics
512-463-7545

Driving directions to the Texas Education Agency

Contact Information

Help Desk

Staff is available via the TEA Help Desk!
Allow several business days for staff to respond to your ticket.

(512) 936-8400
Phone Options:
Option 2-Educator Certification
Option 3-Fingerprinting
Option 5-Educator Preparation Programs
Option 6-Investigations
Option 8-General Office Information
Testing questions: (512) 463-9039