Contact Educator Certification

Educator Certification has created two step-by-step guides to walk educators through the TEA Login (TEAL) and Educator Certification Online System (ECOS) set up and log in process.

When contacting the Division of Educator Certification, please be aware that we are currently in our peak season for calls, tickets, and applications. We strive to answers your calls and emails as quickly as possible, but due to the large volume of requests, you may wait on hold for an extended period of time and may wait several business days to receive a response to an email inquiry.

As an additional resource, we encourage you to contact your local ESC representative, who may be able to assist you with general certification questions, as well  as assist you with login or account creation questions. In addition, the website provides answers to many of these questions.

E-mail or Contact TEA Educator Certification

Customer Service

Staff in the Division of Educator Certification will be unavailable by phone until further notice. In addition, we will not be available to assist visitors. If you need assistance, please submit a helpdesk ticket. Allow several business days for staff to respond to your ticket. Tickets are answered in the order received.

Staff will continue to process applications and certification requests.

Stay tuned to the announcements page for further updates.

General Mailing Address

Texas Education Agency
Educator Certification
WBT 5-100
1701 North Congress Ave
Austin, TX 78701-1494

 

Division fax numbers

Educator Certification
512-936-8277

Educator Standards and Preparation
512-936-8402

Fingerprinting
512-936-8277

Investigations
512-936-8404

Professional Discipline/Code of Ethics
512-463-7545

Driving directions to the Texas Education Agency