General Inquiries

The Office of General Inquiry provides information relating to the Texas Education Agency and Public Schools. General Inquiry is also responsible for providing information relating to charter schools. 

We provide parents, educators, school district personnel, and members of the public with general information and resources on the topic of the individual’s outreach. We may also provide links to external sources when appropriate, as well as contact information and TEA created webpages that may be of use to the inquirer. 

Please note that General Inquiries does not provide specific advice or legal assistance. 

General Inquiry receives a high volume of questions related to certain topics. Click the button below to see information related to some of these popular topics.

Other Educational & Childcare Entities

Private Schools

Private Schools

Texas Private School
Accreditation Commission (TEPSAC)

3801 N Capital of TX Hwy
Suite E-240 PMB 173
Austin, TX 78746
(512) 499-8377

Childcare Facilities

Childcare Facilities

Texas Health and Human
Services Commission (THHSC)

Office of the Ombudsman
MC H-700
P O Box 13247
Austin, TX 78711-3247
Fax: 1-888-780-8099 (Toll-Free)



Texas Higher Education Coordinating Board (THECB)
1200 E. Anderson Lane
Austin, TX 78752
(512) 427-6101

Texas School Laws and Rules

Texas schools and their employees are governed by laws and rules found in the Texas Education Code and the Texas Administrative Code.

Contact Information

To contact the General Inquiries Specialist, please use the following information:


 Phone: 512-463-9290


 Fax: 512-475-3665



When leaving a voicemail or sending correspondence via email, please remember to include your first and last name, a phone number at which you can be reached, and your question. Please include any relevant contextual information.  

If you are submitting feedback only, please email

To submit a complaint, please email