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Information About Special Education Complaints

Information Regarding Your Survey

If you found this page without taking our survey, please take the time to complete the Parent Complaint Navigator Survey.

The information contained on this page is not legal advice, nor can TEA provide legal advice. We are providing resources to inform you of the dispute resolution services available to you. Parents and guardians have the right to consider which service(s) will best support their child.

TEA's webpage on special education complaints is likely to be helpful to you. Below is additional information that might also be helpful. To access this page in the future, open a new window and bookmark the page in your browser, or email or text yourself a copy of the link.

Getting Started

  1. Please visit TEA’s webpage on the special education complaint process: You can find information about how to file a special education complaint, the complaint forms, and more.
     
  2. If you’d like information on other options for special education dispute resolution, here is a great resource: Options for Parents to Resolve Disagreements: Navigating the Special Education Dispute Resolution System in Texas compares all options available to you.
     
  3. Contact us if you need help—we're here for you: You can reach us at spedcomplaints@tea.texas.gov. Please include your first and last name, your phone number, your question, and any relevant information. TEA cannot provide legal interpretation or legal advice. 

Helpful Tips

  • You also have the option to file a local grievance, but please note that filing a local grievance is not required in order to use any of the special education dispute resolution services: Every district’s process might be a little different. To find your district’s local grievance policy, ask an administrator how to access the relevant policies, which might be on the district’s board policy website. If you choose to file a local grievance, acting quickly is important to meet your school district’s reporting deadlines! You may be required to report your concern within 10–15 days of becoming aware of the issue. 
     
  • Learn about your district’s grievance process by reviewing your district’s local policies: Pay particular attention to the following local grievance policies:
    - DGBA (LOCAL) for employee grievances;
    - FNG (LOCAL) for student and parent grievances; and
    - GF (LOCAL) for grievances by all others, including vendors and taxpayers.

Additional Resources

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