The Texas Education Agency is committed to assisting the general public with questions and concerns. This page contains general contact information for the agency, as well as contact information for site visitors looking for a specific agency employee or division, educators looking for assistance with certification questions, reporters who would like to talk to a media contact, and visitor who would like to make a public information request.
Main Fax Number:
William B. Travis Building
1701 N. Congress Avenue
Austin, Texas, 78701
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Call us for directions and parking options.
Staff and Division Contacts
The staff directory is a comprehensive database of TEA employees and their contact information.
TEA Leadership Contacts
This downloadable document contains phone numbers for agency leadership, listed
Division Email Directory
This directory includes phone numbers and email information for agency
divisions and areas, listed alphabetically. If you can't find the division you
need or would like further assistance, contact firstname.lastname@example.org.
To email Educator Certification, visit the email Educator Certification web page, find the area you'd like to contact, and fill out
the contact form.
General Certification Calls
( 512) 936-8400, menu options:
Option 2: Educator Certification/Testing/Account Access
Option 3: Fingerprinting
Option 5: Educator Preparation Programs
Option 6: Investigations
Option 8: General Office Information
For assistance with TEA Login (TEAL) and Educator
Certification Online System (ECOS) access, visit the Education Service Center (ESC) contacts for TEAL assistance page. Contact numbers on
this page are listed by ESC region.
Reporters and education writers may contact the TEA Communications Division.
Public Information Requests
information on making a public information request, visit the TEA
Open Records Request page. If you have additional questions about making
a request, contact the Open Records Office:
Open Record Main
Open Records E-mail:
Important Note: This is not a secured site. Do
no include confidential or sensitive information in your message. Please
do not include the names of students or other individuals, Social
Security numbers, dates of birth, or any other identifying information.
All information sent to TEA is subject to public disclosure under the
Texas Public Information Act.
Sending Files Securely to TEA
Local education agencies, education services centers, and individual site visitors who want to send confidential information to the Texas Education Agency should register with TEA's Secure File Transfer service:
- Go to https://sendfiles.tea.state.tx.us.
- Click on I don't have an account yet.
- Enter your email address.
- You should then receive a verification email at the email address you entered. Follow the link in that email to verify that address.
- Create a password. Passwords must be at least eight characters long and must contain a minimum of one number and one uppercase letter.
- Once the account is created, use the Send File tab to send a secure email with your file attached.