Information About Obtaining Records from Closed Schools

Information Regarding Your Survey

If you found this page without taking our survey, please take the time to complete the Parent Complaint Navigator Survey.

The following resources can most likely assist you with obtaining records from a closed public school or charter school. Below you can find additional information that might be helpful. To access this page in the future, open a new window and bookmark the page in your browser, or email or text yourself a copy of the link. 

Getting Started

1. If you are requesting records from a closed public or charter school, contact the district or charter management organization (CMO): Their records request process will likely be available on their website. If the district has closed, you can contact the office of the local district that absorbed the closed district. If the CMO has closed, Education Service Center (ESC) Region 13 can help you obtain records from closed public charter schools throughout Texas. Their website includes information on how to request a record.
    
2. Contact us if you need help—we’re here for you: You can reach us at generalinquiry@tea.texas.gov or (512) 463-9290. When leaving a voicemail or sending an email, please include your first and last name, your phone number, your question, and any other relevant information.

Helpful Tips

• If you have a complaint or concern, we can help with that too: If you start the questionnaire from the beginning and click the complaint option, we will ask you a few questions to lead you to the best way to report your issue.  
   
• Share your feedback with us: TEA values your opinion! Email us at teafeedback@tea.texas.gov.