Contact Us



    The Texas Education Agency is committed to assisting the general public with questions and concerns. This page contains general contact information for the agency, as well as contact information for site visitors looking for a specific agency employee or division, educators looking for assistance with certification questions, reporters who would like to talk to a media contact, and visitor who would like to make a public information request.

    Main Contacts

    Main Switchboard:
    (512) 463-9734

    Main Fax Number:
    (512) 463-9838

    Physical Location

    William B. Travis Building
    1701 N. Congress Avenue
    Austin, Texas, 78701



    View Larger Map

    Call us for directions and parking options.

    Staff and Division Contacts

    Staff Directory
    The staff directory is a comprehensive database of TEA employees and their contact information.

    TEA Leadership Contacts
    This downloadable document contains phone numbers for agency leadership, listed hierarchically.

    Division Email Directory
    This directory includes phone numbers and email information for agency divisions and areas, listed alphabetically. If you can't find the division you need or would like further assistance, contact

    Educator Certification

    To email Educator Certification, visit the email Educator Certification web page, find the area you'd like to contact, and fill out the contact form.

    General Certification Calls
    ( 512) 936-8400, menu options:

    Option 2: Educator Certification/Testing/Account Access
    Option 3: Fingerprinting
    Option 5: Educator Preparation Programs
    Option 6: Investigations
    Option 8: General Office Information
    For assistance with TEA Login (TEAL) and Educator Certification Online System (ECOS) access, visit the Education Service Center (ESC) contacts for TEAL assistance page. Contact numbers on this page are listed by ESC region.

    Media Contacts

    Reporters and education writers may contact the TEA Communications Division.

    Communications Main Line:
    (512) 463-9000

    (512) 463-9838

    Communications E-mail:

    Public Information Requests

    For information on making a public information request, visit the TEA Open Records Request page. If you have additional questions about making a request, contact the Open Records Office:

    Open Record Main Line:
    (512) 463-3464

    (512) 463-1022

    Open Records E-mail:

    Important Note: This is not a secured site. Do no include confidential or sensitive information in your message. Please do not include the names of students or other individuals, Social Security numbers, dates of birth, or any other identifying information. All information sent to TEA is subject to public disclosure under the Texas Public Information Act. 

    Sending Files Securely to TEA

    Local education agencies, education services centers, and individual site visitors who want to send confidential information to the Texas Education Agency should register with TEA's Secure File Transfer service:

    1. Go to
    2. Click on I don't have an account yet
    3. Enter your email address. 
    4. You should then receive a verification email at the email address you entered. Follow the link in that email to verify that address.
    5. Create a password. Passwords must be at least eight characters long and must contain a minimum of one number and one uppercase letter.
    6. Once the account is created, use the Send File tab to send a secure email with your file attached.