Find more information about the STAAR test, including the testing calendar and accommodations
See the answers to the most frequently asked questions about STAAR
Access a family checklist and resources on the STAAR test
Learn about your child’s test score and understanding the STAAR Student Report Card
These required assessments are designed to measure the extent to which your child has learned the state curriculum standards or has developed English language proficiency.
Summative academic assessments for grades 3–12
Summative academic assessments for students with the most significant cognitive disabilities
English language proficiency assessments for emergent bilingual students
English language proficiency assessments for emergent bilingual students with the most significant cognitive disabilities
The State Board of Education (SBOE) is now accepting applications for Social Studies Texas Essential Knowledge and Skills (TEKS) review work groups. Applications are submitted to SBOE members for review throughout the revision process.
TEA offers opportunities – such as working groups, surveys, and focus groups – to provide input. Sign up to be contacted with relevant opportunities.
The Parent Support Program provides Texas families clear guidance on how public schools work, what steps to take when concerns arise, and how to navigate available options if issues are not resolved.
For each TEKS subject-area review, the SBOE approves educators, parents, and others to serve on TEKS review work groups.
Parents or students with a concern about a violation of students' rights or actions taken in a Texas public school are encouraged to file an online complaint with TEA.
TEA offers opportunities – such as working groups, surveys, and focus groups – to provide input. Sign up to be contacted with relevant opportunities.
The Texas Education Agency is committed to assisting the public with timely information, questions, and concerns.
This is general contact information for the agency.
For contact information for a specific agency employee or division, please view the New Division Directory.
Take the Parent Complaint Navigator to understand your options before filing. It will ask a short series of multiple-choice questions and, based on your responses, provide you with the information and resources you need to address your specific question or concern.
TEA investigates general education complaints that allege violations of state or federal education laws or rules within the agency’s investigative authority.
Examples include:
Complaints must be submitted in writing and include enough information for TEA to review the alleged violation.
Concerns related to special education services are handled through separate dispute resolution processes under federal law. These concerns may involve eligibility, evaluations, IEPs, ARD committee decisions, or the provision of a free appropriate public education (FAPE).
Families may have options such as:
For help understanding special education options and deciding next steps, families are encouraged to contact SPEDTex, the Texas Special Education Information Center, or review TEA’s special education dispute resolution resources.
Special Education Complaints Process Special Education Dispute Resolution Options
Many concerns are addressed most efficiently at the local level. Schools and school districts are required to have processes in place to respond to concerns raised by parents and community members.
Before submitting a complaint, you may wish to:
Submit the General Education Complaint Form.
After a complaint is submitted, TEA will review the information provided and determine appropriate next steps, based on TEA’s authority. This may include requesting additional information, initiating a review or investigation, or working with the parent and school district through alternative dispute resolution.
In some cases, TEA may use alternative dispute resolution (ADR) after a complaint is submitted. ADR is a collaborative process intended to help parents and school districts address concerns without a formal investigation when the issue may be resolved through additional local discussion.
ADR may be used for certain operational or procedural school concerns, such as enrollment issues, student records, or student discipline, when appropriate.
As part of the ADR process, TEA may notify the school district superintendent in writing and formally request that the district work with the parent to address the concern. Parents do not need to request ADR. TEA determines whether ADR is appropriate based on the information provided in the complaint.
If a concern is not resolved through ADR, TEA may move forward with a compliance review or investigation, as appropriate.
Every school district is required to have a formal local grievance process for resolving concerns. Some issues must go through this process before they can be reviewed elsewhere.
What to expect
Tips for filing
Where to find grievance information
You may submit a general education complaint by completing the General Education Complaint Form.
Online (preferred):
Complete and submit the online complaint form.
By mail:
Send a completed paper complaint form to:
Texas Education Agency – Complaints Management
1701 N. Congress Ave.
Austin, TX 78701‑1494
Not sure whether filing a complaint is the right next step? Use the Parent Complaint Navigator for guidance before submitting.
Complaints may be sent by email, but email is not secure. Please avoid sending confidential or sensitive information, such as Social Security numbers.
Complaints or correspondence received by email will receive an automated response within 24 hours with general information about the complaints process and local grievance options. This message may appear in your inbox or spam folder.
TEA removes confidential or sensitive information when responding by email and maintains confidentiality as allowed by law.
No, TEA does not accept complaints by phone. Complaints must be submitted in writing.
To allow TEA to review your complaint, please include:
Documentation is not required, but it may help TEA understand your concern. Examples include:
If you need assistance submitting a written complaint due to a disability, please contact Complaints Management at (512) 463‑3544 for support.
If a concern is submitted to TEA but is better handled by another agency, parents will be directed to the appropriate organization for support. If you are unsure where to start, the Parent Complaint Navigator can help identify the right agency and provide contact information.
TEA accepts anonymous complaints except for special education and educator investigations.
Providing contact information is strongly encouraged. This allows TEA to follow up if additional information is needed to review your concern.
Yes. If you are filing on behalf of a parent or a student age 18 or older, a completed Release Form is required. The Family Educational Rights and Privacy Act (FERPA) requires written authorization before TEA may share information with a third party.
TEA maintains the confidentiality of student information as required by the Family Educational Rights and Privacy Act (FERPA). Other information may be subject to release under the Texas Public Information Act.
When needed, TEA may consult the Office of the Attorney General to determine whether certain information may be excluded from public disclosure under law.
No. TEA does not respond to correspondence sent as a courtesy copy (cc). These communications are considered transitory and are retained only as required.
For questions about the general education complaint process, contact:
Texas Education Agency – Complaints Management
1701 N. Congress Ave.
Austin, TX 78701‑1494
Phone: (512) 463‑3544
For general information about TEA or Texas public schools, visit the Parent Support Hub or contact:
Texas Education Agency – General Inquiry
Phone: (512) 463‑9290
Email: generalinquiry@tea.texas.gov
No. TEA does not have authority to overturn outcomes from a school district’s local grievance process.
In some situations, you may have the option to appeal a local grievance decision rather than file a complaint. The Parent Complaint Navigator can help you understand possible next steps.
The following videos provide the most current information regarding general education complaints in Texas:
