Concerns About Denial of Parental Rights
Information Regarding Your Survey
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Where to start
If you believe your parental rights were not honored, such as access to records, opt-in requirements, or instructional materials, one place to start is your school district's local grievance process. This allows the district to review your concern and work with you to find a resolution. Most school district or charter school's grievance procedures are posted online and included in student handbooks.
- Timelines are generally 30 days to file a formal grievance, or up to 90 days if you first tried to resolve the issue informally.
- District of Innovation (DOIs) and open-enrollment charter school timelines and generally 10 to 15 days when you first became aware of the issue.
You may also file a complaint with TEA using General Education Complaint Form.
Depending on the situation, TEA may:
- Assist you and the district in working directly together through Resolving Concerns and Complaints, which helps resolve concerns without a formal investigation; or,
- If a solution is not reached, review whether the district is following required laws and policies.
If you need help, we are here
If you have questions after reviewing this information, a TEA parent liaison can help:
- Email: generalinquiry@tea.texas.gov
- Phone: (512) 463-9290
When you leave a voicemail or send an email, please include your first and last name, your phone number, your question, and any relevant details.
Helpful Tips
- If you are submitting a complaint to TEA for someone else, TEA will need a FERPA Release Form signed by the parent or adult student.
- To find this page again, bookmark it in your browser, or email or text yourself the link.