Contact Educator Certification
Educator Certification:
(512) 936-8400 option 2
Phone support is available Monday–Friday, 8:00 a.m.–4:30 p.m. (CST).
You may also submit your questions through the TEA Help Desk. Your inquiry will be reviewed by the appropriate team, and a response will be provided as soon as possible.
TEA Help Desk
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Need access to your TEAL account? Please submit your ticket via https://teahelpdeskportal.powerappsportals.com/AccountAccess.
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Do you have educator related questions? Please submit your ticket via https://teahelpdeskportal.powerappsportals.com/EducatorCertification.
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Have questions about educator testing or preparation programs? Please submit your ticket via https://teahelpdeskportal.powerappsportals.com/EducatorTestingandPreparationProgramsDetails/#EducatorTesting.
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Need Fingerprinting or DNH Registry support? Please submit your ticket via https://teahelpdeskportal.powerappsportals.com/Fingerprinting-and-Do-Not-Hire-Registry.
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Need to change your name or correct your date of birth? Please submit a help desk ticket and upload a current copy of your state driver’s license or state ID.
If changing a first name, you must also submit one of the following documents as supplemental identification. Supplemental documentation must match your state ID.
- Social Security card
- Birth certificate
- Court order document with appropriate signatures (Marriage Certificate, Divorce decree, etc.)
- Certificate of Naturalization
https://teahelpdeskportal.powerappsportals.com/EducatorCertification.
Account Setup
Educator Certification has created step-by-step instructions to walk educators through the TEA Login (TEAL) and Educator Certification Online System (ECOS) set up and log in process.
Contact Education Service Center
As an additional resource, we encourage you to contact your local ESC representative, who may be able to assist you with general certification questions, as well as assist you with login or account creation questions. In addition, the website provides answers to many of these questions.
Updates
Stay tuned to the announcements page for updates.