Certification Questions

Information Regarding Your Survey

If you found this page without taking our survey, please take the time to complete the Parent Complaint Navigator Survey.

Where to start

For questions about educator certification or understanding your certification status, visit TEA's Educator Certification webpage or browse topics and FAQs through TEA Help Desk Ticket. 

If you need help, we are here

You can:

• Submit online: TEA Help Desk Ticket
• Email: contactTEA@tea.texas.gov
• Phone: (512) 463-9734

When you leave a voicemail or send an email, please include your first and last name, your phone number, your question, and any relevant details.  

Helpful Tip

• To find this page again later, bookmark it in your browser, or email or text yourself the link. 

TEA Resources

• Educator Resources Webpage
• Educators Frequently Asked Questions
• School District Personnel & Administrator's Frequently Asked Questions