The Texas Education Agency (TEA) only handles complaints related to violation of school law or the agency itself. The following are complaint matters typically addressed by other agencies:
Family Education Rights and Privacy Act
FERPA gives parents access to their children's education records, an opportunity to request record changes, and some control over the disclosure of information from the records. The US Department of Education Family Policy Compliance Office reviews complaints alleging violations of FERPA.
The Department of State Health Services handles reports of hazardous conditions or health standards in school facilities.
The Texas Workforce Commission handles public school employee employment claims, including wage and salary disputes involving public schools.
Allegations of criminal conduct do not fall within the jurisdiction of the Texas Education Agency. Criminal allegations will be forwarded to the appropriate law enforcement entities as well as to school officials.
Open Government Ethics, which include the Texas Open Meetings Act and the Texas Public Information Act, are under the Texas Government Code. The Office of the Attorney General maintains an Open Government website and hotline to provide resources and assistance to individuals who have questions about open government ethics.
School Board Elections
The Secretary of State's Office reviews school board member elections.
The University Interscholastic League (UIL) governs competitive sports and programs in schools. The UIL-TEA Side-by-Side Handbook describes UIL requirements and dispute resolution process.
Education Institutions Other Than Public K-12 Schools