Contact

The Help Desk is the fastest way to submit a question to the TEA Fingerprinting section. Please click on the following link to submit a ticket: https://txeduagency.zendesk.com/hc/en-us

Phone 

Monday - Friday, 8:00 am - 5:00 pm Central Time
(512) 936-8400 local
Phone Options:
Option 2 - Educator Certification/Testing/Account Access
Option 3 - Fingerprinting Support
Option 5 - Educator Preparation Programs
Option 6 - Investigations
Option 8 - General Information 

Fax number
512-936-8277