The Office of the Director of Education Service Centers encompasses functions related to managing the relationship between the Texas Education Agency (TEA) and the 20 ESCs, including but not limited to the establishment and evaluation of the commissioner’s performance standards and indicators for ESCs, Texas Education Code (TEC), 8.101 and 8.103; maintenance of data reporting, TEC, 8.102; development and implementation of the commissioner’s system of corrective actions, TEC, 8.103; oversight of ESC core services and services to improve performance and funding related to core services and services to improve performance, TEC, 8.051 and 8.121; and oversight of any other function that is included in TEC, Chapter 8, Regional Education Service Centers
The Regional Education Service Center Performance Standards and Indicators Manual, 19 TAC, 53.1021, adopted into rule in April 2014, is a resource outlining the performance standards and indicators used by the TEA to evaluate the performance of ESCs and ESC executive directors. The manual deals with the performance standards and indicators for:
- student performance,
- district effectiveness and efficiency,
- economical and efficient school operations,
- core services,
- state and federal grant implementation,
- fiscal responsibility; and
- public image.
The Office of the Director of Education Service Centers has established the following guiding principles by which TEA and ESCs use to work together to improve services to school districts and charter schools:
- Accountable - ESCs are responsible and answerable to TEA and the commissioner, the Texas Legislature, the ESC Board of Directors, stakeholders, customers, and the general public. Accountability comes in many forms and is used in all aspects of ESCs’ daily business.
- Communication - ESCs communicate with internal and external stakeholders in a manner that is clear, concise, and accurate.
- Cost Effective - ESC decisions and business transactions have a greater benefit than cost.
- Customer Centric - ESCs demonstrate putting customers and partners at the center of everything.
- Efficient - ESCs maximize productivity of all personnel and capital resources of the center.
- Ethical - ESC employees visibly demonstrate ethical, honest, and clear behaviors and outcomes and follow through to the best of their ability in the timeliest manner possible to produce results that benefit school districts, charter schools, and the public. ESCs adhere to the requirements of Texas Administrative Code §247.2 - Code of Ethics and Standard Practices for Texas Educators.
- Focused on Improvement of Student Performance - ESCs’ main focus is student, school district, and charter school performance, both academically and financially. ESCs stress the importance of student improvement in activities, products, and services developed and provided to school districts and charter schools. ESCs analyze student improvements achieved.
- Teamwork - ESCs operate as a system of 20 education service centers with a unified approach to improve public education across the state in alignment with individual education service center strategic plans regionally designed to meet the unique needs of the school districts and charter schools within the region.
- Transparent - ESCs ensure facts, figures, and processes are visible, predictable, and understood by all who come into contact with the ESCs.
A report about the Education Service Centers is provided to lawmakers before each session of the Texas Legislature.
Regional and District Level Report - 84th Texas Legislature (PDF, 1.7 MB)
Regional and District Level Report - 83rd Texas Legislature (PDF, 878 KB)
Megan Aghazadian, Deputy Commissioner