Student Assessment Contact Information

Student Assessment Home | Student Assessment Directory | Printing PDFs  

If you have questions regarding the Texas Assessment Program, you can contact us by phone or email.  If your question is urgent, please contact us by phone. 

Texas Education Agency
Student Assessment Division
1701 N. Congress Avenue, Room 3-122A
Austin, Texas 78701
Phone: (512) 463-9536
Fax: (512) 463-9302

ETS Customer Service
(STAAR Grades 3–8 and EOC Assessments):
 
Phone:
(855) 333-7770
Email:
STAAR3-8@ets.org
STAAREOC@ets.org

Pearson's Customer Service Center
(STAAR Alternate 2 and TELPAS):

Phone:
(800) 627-0225
Email:
TxPearsonAccess@support.pearson.com

Student Assessment Email Addresses

Listed below are the email addresses that you can use to send questions or concerns. Search carefully for the closest area to your particular question as that will affect the timeliness of the answer.

 CategoryQuestions RegardingEmail Address
Assessments for Special PopulationsInformation on assessments and accommodations for students with disabilities & English Learners including STAAR Alternate 2, STAAR Spanish and TELPAS.assessment.specialpopulations@tea.texas.gov
Testing CalendarCurrent or future testing calendars or concerns related to conflicts with testing datestest.calendar@tea.texas.gov

Test SecurityAlleged testing irregularities, instruction on reporting incidents, status of investigations, and general questions about proper test security procedurestestsecurity@tea.texas.gov
GeneralAny assessment related topic not listed abovestudent.assessment@tea.texas.gov

 

Student Assessment Staff Directory

Listed below is the staff of the Student Assessment Division.

Student Assessment Executive Director 
Tyson Kane
Team Staff

Policy and Publications
Julie Guthrie, Director

Eli Cadena, Judy Fabian, Mollie Sample
 Test Administration
Jose Rios, Director
Kim Ackermann, Brian Beck, Glenn Kirchner, John Mitchell, Kristina McCeig, Valeri Montoya, Eric Moore, Christy Ortiz, Alejandro Osma, Matthew Wester, James White

 

 Assessments for Special Populations 
Kim Brannan, Director 

 

Esmeralda Cavazos, Araceli Fabian, Vanessa Gallardo, Shelly Leath, Lois Neumeyer, Lilia Herrera Ramirez, Laurie Shaw, Catherine Stapleton, Carmen Trejo, Angela Wilkins