District Personnel and Shipping Information

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TEA and Pearson must maintain accurate information about the name, email and mailing address of the superintendent and district testing coordinator, as well as the current shipping address for delivery of testing materials. This webpage will direct districts and charter schools to the appropriate points of contacts to make those changes.

Update District Personnel Names, Email, Shipping or Mailing Address

For specific directions to update names, email, shipping or mailing addresses, refer to the following:

  • For public school districts for which the name, email or mailing address of your superintendent or district testing coordinator has changed, please submit that change to TEA's AskTED (Texas Education Directory) database through your district's AskTED administrator. For help with AskTED, please call (512) 475-3523 or visit the AskTED website.
  • If you are a charter school for which the name, email or mailing address of your superintendent or district testing coordinator has changed, please contact the Charter School Division at (512) 463-9575.
  • If you are a public school district or charter school and have a change to the shipping address, only the superintendent should submit that change in writing on district letterhead. Make sure to use the physical address where all testing materials are received, not the mailing address where normal correspondence is sent unless they happen to be the same address. This change cannot be made over the phone or by e-mail, but may be faxed to TEA's Student Assessment Division at (512) 463-9302. The shipping address change may also be mailed to the following address:

    Student Assessment Division
    Texas Education Agency
    1701 North Congress Avenue
    Austin, Texas 78701

Contact the Student Assessment Division for further information on this process.

Texas Assessment Management System and NCS SchoolHouse™

Access to the Texas Assessment Management System or the NCS SchoolHouse™ Website by Superintendents and District Testing Coordinators is controlled by entries in TEA’s AskTED database.  Access to the Texas Assessment Management System by other district and campus staff is controlled by the District Testing Coordinator. Contact the Student Assessment Division for further information on this process.

For general questions about management services accounts, contact Pearson’s Austin Operations Center (AOC) at 800-252-9186, Monday through Friday, 7:30 a.m. to 5:30 p.m. CT, or send an email to AOCanswers@support.pearson.com.  For general technical questions about accessing management services, with this, please contact Pearson's Technical Support at 800-553-2159, Monday through Friday, 6:00 a.m. to 7:30 p.m. CT, or send email to feedback@support.pearson.com

Stay Updated

To see the latest letters sent to District Test Coordinators and/or Superintendents, visit our TEA Correspondence and the Pearson Texas Assessment Communications webpages.

Subscribe to TEA updates on this topic

Additional Resources


For additional information, contact:

Student Assessment Division
1701 North Congress Avenue, Room 3-122A
Austin, Texas 78701
(512) 463-9536
analysis.reporting@tea.texas.gov