Email Educator Certification

Please select the topic most closely related to your question.

Name Change

To submit a change or correction of name, gender or date of birth, please submit your request using the secure Name Change link above. Your request must include:

  • Current state drivers license or state ID (must be uploaded) 
    • Out-of-Country educators who do not hold a state-issued drivers license may submit a copy of a current passport. 
  • Last four digits of social security number and/or TEA ID number, if known.
  • Previous name
  • A current email address and valid daytime phone number

Current processing time is 10 business days, once all required documents are received. If you do not receive a notification from our office after 10 business days, please resend the documents with the following subject: “Second Request – name change.” We appreciate your patience as we process requests during our division’s peak season.

Fingerprinting

Fingerprint questions are answered by the Office of Fingerprinting.

Fees & Refunds

  • Payments you have made for certification fees or services
  • Refund of certification fees you are expecting
  • Notice of returned check you have received from TEA

General Certification and Test Questions

  • General certification and permit rules and requirements
  • Application for certification procedures
  • Technical assistance for Educator Certification Online System (ECOS)
  • Certification status
  • Certificate renewal
  • Assignment requirements
  • Certification by exam

Continuing Professional Education 

Educators may submit questions to CPE@tea.texas.gov about continuing professional education (CPE) requirements.

Test Registration Questions

For answers to the following topics you will be directed to our test contractor's website, Educational Testing Service (ETS), 1-800-205-2626.

  • Policies related to the testing programs
  • Information on your score report
  • Test registration
  • Test administration dates and registration deadlines
  • Testing fees
  • Unofficial scores
  • Internet registration
  • Test day instructions
  • Preparation manuals/study guide
  • Computer Administered Tests (CAT)
  • Emergency registration
  • Special accommodations for testing

Legal Issues

  • Educator misconduct
  • Code of Ethics complaint
  • Educator sanction history

Data Requests

You may request reports or data that are not found on our website under "Reports, Data and Research."